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Superflow and Security

There are two types of companies: those that see security as an afterthought and those that make it a top priority. Superflow falls into the latter category. We work with a lot of sensitive customer and business data, so security and data privacy are essential to us.

Ambition is great, but it doesn't get you anywhere without goals. That's why we developed a structured plan to improve the security of our infrastructure and applications.

Superflow has a fast-growing culture, and we want to ship releases and features quickly without sacrificing security. To do this, we cultivated an Information Security-first thinking specific to Superflow.

And like all self-sustaining things, this couldn't be enforced. It had to be encouraged.

Security at Superflow

Security shouldn't be enforced, it should be encouraged!

To facilitate this, Superflow makes Security Awareness Sessions and Training a part of the onboarding process and conducts regular CTF challenges to help people understand basic security loopholes. This is a great way to educate employees, keep the company's IT security policy fresh in their minds, and help them understand the risks and threats in the ever-evolving cyber world. It is also important to keep people up to date with the security world, and Superflow curates timely updates about the world of security to help embed a security culture and outlook within the organization.

Similarly, Superflow provides regular security awareness updates to help increase people's awareness about the appropriate security practices against phishing, cyber frauds, password and 2FA implementation, and more.

Superflow realizes that it's easy to lose interest in the technicalities, so to keep things interesting, they include infographics and stories to build up curiosity. After all, they know a thing or two about holding attention. The most important thing is regularity - one-off security and awareness exercises do not guarantee security.

Overall, Superflow believes that security should be encouraged, not enforced. They provide their employees with the training and resources they need to stay safe and protect the company's data.

Security at Superflow is not a blocker but a facilitator!

There are two ways to ensure that Superflow is keeping up with the latest security best practices:

Keep updating and following the latest best practices: Superflow continuously updates its security practices to stay ahead of the latest threats and vulnerabilities.
Pioneer the best practices of the future: Superflow is not afraid to innovate and develop its own security tools and practices. For example, the Superflow Security Engineering Team has built in-house alternatives to online tools and services, such as a credentials and code sharing Pastebin, a JSON validator, and a credit card validator.

Superflow believes that educating employees about the risks and dangers of online tools and services is only the first step. To truly build a security-first culture, Superflow provides employees with alternatives to these tools and services.

Overall, Superflow believes that security is not a blocker to innovation and growth. In fact, it is a facilitator. By investing in security, Superflow can protect its customers and data, and build a more trusted and secure platform.

One simple rule: make it easy.

Just like HR policies and documents are stored in a central location for easy access, Superflow has developed an in-house Security Dashboard that is a one-stop shop for everything security. This makes security information more accessible and approachable, which promotes easier adoption of security practices.

In other words, Superflow makes it easy for employees to learn about and follow security best practices by providing them with a central repository of information and tools.

Security: A Shared Responsibility at Superflow

Security automation, specifically SOAR (security orchestration, automation, and response), can help to plug the cybersecurity skills gap and ease the burden on security professionals. However, no single team can manage security on its own. It is everyone's responsibility.

To embed this philosophy into our culture at Superflow, we have set forth the best security practices for our developers to follow. We have also started training our QA team on basic security practices and incorporated a security checklist into their workflow. We deeply value their role in our organization; QAs are the first group to perform complete sanity testing on releases, giving them a major understanding of all our features before they go live. As far as Superflow is concerned, the QA team is now an extension of the security team. We're proud that our QA team is not simply QAs for us, but a QASec team!

In other words, Superflow believes that security is a shared responsibility. We have taken steps to empower our developers and QA team to contribute to our security posture, and we view them as extensions of the security team.

The Road Ahead at Superflow

Building a security culture is not a one-time investment. We realize that the steps we have taken so far are just the first and foremost steps in creating a secure ecosystem that will facilitate building applications and infrastructure security pipelines. As we scale and bring in new team members and technologies, we will need to strengthen our practices to ensure they hold up to the demands. Since security is a continuous process, we will continue working towards strengthening the security of our infrastructure and apps through tools and processes. In the following weeks, we intend to capture our internal processes in more depth. Please follow us to learn more about them.

In other words, Superflow is committed to building a secure ecosystem and culture. We understand that this is an ongoing process, and we are committed to strengthening our security practices as we grow and evolve.

Cultivating a Security-Minded Culture