WTF is BBPS?
What is BBPS?
The Bharat Bill Payment System (BBPS) is a centralized digital utility bill payment system in India. It is an interoperable platform that allows customers to pay their bills from any payment app, without having to go to any other website or a physical outlet.
How does BBPS work?
The BBPS system comprises of two entities: businesses or billers (your electricity boards, water boards, lending institutions) and Agent Institutions (apps like GPay, PayTm, PhonePe).
When you're paying your electricity bill on PhonePe, PhonePe is the Agent Institution and your electricity provider is the biller.
When you make a bill payment through BBPS, the following happens:
- You select the biller and bill amount on your preferred payment app.
- The payment app sends the payment request to the BBPCU (Bharat Bill Payment Central Unit).
- The BBPCU routes the request to the biller's Operating Unit.
- The biller's Operating Unit verifies the payment and updates the biller's system.
- The BBPCU sends a confirmation back to the payment app.
- The payment app sends a confirmation to you.
Benefits of BBPS
BBPS offers a number of benefits to both customers and businesses:
For customers:
- Convenience: Customers can pay their bills from anywhere, at any time, using any payment app.
- Choice: Customers have a wide choice of payment apps to choose from.
- Security: BBPS is a secure platform that uses the latest security technologies to protect customer data.
- Transparency: Customers get instant confirmation of their bill payments.
- Dispute resolution: Customers can easily raise a dispute in case of faulty payments.
For businesses:
- Reach: Businesses can reach a wider customer base by being available on all payment apps.
- Efficiency: BBPS automates the bill payment process, which saves businesses time and money.
- Cost savings: Businesses can save money on transaction costs and payment processing fees.
- Customer satisfaction: BBPS offers a convenient and seamless bill payment experience for customers, which can lead to increased customer satisfaction.
How SuperFlow can help
SuperFlow is a certified Technical Service Provider (TSP) for BBPS. SuperFlow's APIs allow businesses and payment apps to integrate with BBPS easily and quickly.
For billers:
SuperFlow can help billers to get on-boarded with BBPS and become discoverable across all popular payment apps.
For customer-facing platforms:
SuperFlow can help customer-facing platforms to become digital bill payment end-points and collect bill payments from all their customers.
Conclusion
BBPS is a revolutionary platform that has made bill payments easier and more convenient for both customers and businesses. SuperFlow is a leading TSP for BBPS and can help businesses and payment apps integrate with BBPS easily and quickly.