Shipping and Delivery Policy

Thank you for choosing Subspace Technologies Private Limited for your digital and physical product needs. We are committed to ensuring a seamless and satisfactory shopping experience for our customers. Please read the following Shipping and Delivery Policy to understand how we handle the delivery of both digital and physical products.

Shipping Destinations:

We currently offer shipping services to locations across India.

Processing Time:

Orders are processed within 30 business days (Monday-Friday, excluding holidays) after receiving full payment. For digital products, access information will be provided immediately upon completion of the purchase.

Shipping Costs:

Shipping costs vary based on the weight and dimensions of the physical product, as well as the shipping destination. The shipping charges will be displayed at the checkout before you confirm your order.

Delivery Methods:

- Physical Products: We use reputable courier services to ensure safe and timely delivery of physical products. Estimated delivery times vary based on your location.

- Digital Products: Access to digital products is provided electronically through email or downloadable links immediately after the purchase.

Tracking Information:

For physical product orders, tracking information will be provided once the order has been dispatched. Customers can track their orders through the respective courier service's website.

Delivery Delays:

While we strive to deliver products promptly, please note that the standard processing time is [30 business days] (Monday-Friday, excluding holidays) for all orders. This includes both digital and physical products. Unforeseen delays due to circumstances beyond our control, such as natural disasters, strikes, or customs delays, may occur. In such cases, we will do our best to keep you informed and minimize any inconvenience caused.

Delivery Address:

It is the responsibility of the customer to provide accurate and complete delivery information. Any additional charges incurred due to incorrect address details will be the responsibility of the customer.

Digital Product Delivery:

Digital products are delivered electronically to the email address provided during the checkout process. Customers are responsible for ensuring the accuracy of their email address.

Returns and Refunds:

Please refer to our Return and Refund Policy for information on returning physical products and seeking refunds.

Contact Information:

If you have any questions or concerns regarding the shipping and delivery of your order, please contact our customer service at [email protected] or call us at +91 9148 816419.

Address:

Ground Floor, No. 19 Desk No. KOR 5B VO 30, Bhive Work Space, 4th C Cross Road, Bengaluru, Bengaluru Urban, Karnataka, 560095.

Policy Updates:

We reserve the right to update this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from Subspace Technologies Private Limited, you agree to the terms outlined in this Shipping and Delivery Policy.

Thank you for choosing Subspace Technologies Private Limited. We appreciate your business!